Privacy Policy
Last updated: September 2026.
This Privacy Policy explains how Solution Haus Group, LLC (“Solution Haus Group,” “we,” “us”) collects, uses, and shares information when you use solutionhg.com or contact us.
What we collect
Information you give us. When you fill out a form on this site, call, text, or email us, we collect what you provide — typically your name, phone number, email address, property address, details about your mortgage and your situation, your preferred language, and anything you write in a message field.
Information collected automatically. Like most websites, we and our analytics providers collect standard technical information such as your IP address, browser type, pages viewed, and how you arrived at the site. This is collected through cookies and similar technologies.
Public records. Separately from this website, we obtain property and pre-foreclosure information from public county records and from data providers. That is how we may have contacted you by mail or in person.
How we use it
- To contact you about your inquiry by phone, text message, and email, including a callback and an automated confirmation message after you submit a form
- To evaluate your property and prepare an offer or options
- To communicate with your lender, a title company, or our attorneys when you ask us to
- To improve the site and understand how it is used
- To meet legal and recordkeeping obligations
By submitting a form you consent to being contacted this way. Consent is not a condition of any purchase. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and out of emails using the unsubscribe link or by contacting us.
Where it goes
Information you submit is stored in our customer relationship management (CRM) system and in our business email, and is accessible to our staff and to service providers who work on our behalf — for example our CRM provider, our email and text messaging providers, our website host, and our analytics provider. These providers are permitted to use the information only to provide services to us.
We may also share information with our real estate attorneys, a title company, or a lender when doing so is necessary to work on your file, and we may disclose information if required by law or to protect our legal rights.
We do not sell your information
We do not sell your personal information, and we do not rent or trade it to third parties for their own marketing.
How long we keep it
We keep inquiry records for as long as needed to work with you and to meet our legal, tax, and recordkeeping obligations, and then delete or anonymize them.
Your choices and how to request deletion
You may ask us to see, correct, or delete the personal information we hold about you, and you may ask us to stop contacting you. Email Info@SolutionHG.com or call 713-819-7229 with your request and the name, phone number, or property address you used. We will respond within a reasonable time. We may need to keep some records where the law requires it.
Cookies
You can set your browser to refuse cookies or alert you when cookies are being sent. Some parts of the site may not work properly if you do.
Children
This site is not directed to children under 13 and we do not knowingly collect information from them.
Changes
We may update this policy. The “last updated” date above shows when it last changed.
Contact
Solution Haus Group, LLC · 9654 Katy Fwy #180C, Houston, TX 77055 · 713-819-7229 · Info@SolutionHG.com